Refund & Return Policy – Elysse Beauty

 

At Elysse Beauty, your satisfaction is our top priority. 💖 Due to the nature of beauty and skincare products, we follow strict hygiene and safety standards.

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💄 Return Policy

For hygiene and safety reasons, we cannot accept returns or exchanges for products that have been opened or used.

We only accept return requests in the following cases:

- You received a damaged product.
- You received the wrong product.

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✅ Return Conditions

To be eligible for a return:

- The product must be unused and unopened.
- It must be in its original condition and original packaging.
- You must contact us within 48 hours of receiving your order.

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📸 Damaged or Incorrect Products

If you receive a damaged or incorrect item, please contact us and provide:

- Your order number.
- Clear photos of the product and its packaging.

Our support team will review your request and provide the most suitable solution as quickly as possible.

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💰 Refund Policy

Once your return request has been approved:

- Your refund will be processed using your original payment method.
- Refunds may take 5–10 business days to appear, depending on your bank or payment provider.
- Shipping fees are non-refundable unless the error was on our part.

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🚫 Non-Returnable Items

We cannot accept returns for:

- Opened or used products.
- Products that are not in their original condition.
- Products damaged due to misuse.
- Return requests submitted more than 48 hours after delivery.

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💬 Need Help?

Our customer support team is always here to help. 💖

📧 Email: support@elyssebeauty.com

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✨ Thank you for choosing Elysse Beauty.

**Your Beauty… Your Way.**